"Together Talks" feature # 13: Nebula Snacks presented by KLS, freight company.
Some background on Nebula Snacks
Nebula Snacks was founded by David Jacobowitz. Nebula Snacks creates and produces delicious and healthy snacking options that won't weigh you down with the gravity of added sugars or artificial ingredients. Added sugars are not an essential macro-nutrient, yet they are abundant in grocery snacks today. Nebula is on a mission to eliminate added sugars from the snacks we know and love. Their chocolate bars and future snacks are both Better for Humans and Better for the Earth with zero sugar, no dairy or any artificial ingredients - and then shipped directly to your door in eco-conscious packaging.
Galaxy Ambitions
The idea started in a galaxy far far....just kidding but it was conceived back in 2020. During Covid David was working from home. He also is an avid gamer. While gaming with friends from across the country, he found himself snacking a lot. One night it hit him like a ton of bricks literally. "I must've consumed over 100G of sugar this one night and I just felt awful. The idea was comprised right there." He began researching chocolate, looking into ingredients, cooking in his kitchen. After 1.5 years of Research & Development he began selling. 6 months later he left his position at TikTok and went full time into Nebula Snacks.
How was Nebula inspired?
David wanted to expand on the idea of feeling on cloud 9 when consuming his snacks. A big Marvel fan, he was watching one of the Avengers movies when Nebula appeared on the screen. Basically holding the meaning of cloud in space and being able to connect "weightless snacking without weighing you down", Nebula Snacks was conceived.
The company is currently direct to consumers for the most part, but David is looking to expand the model in the upcoming year. He recently attended the Sweets & Snacks Expo, which brought him great insight into how to steer the direction of his company. The snacks are currently in 20 stores locally and also a featured snack at the Meta Facebook office in Austin.
Partner with KLS
KLS offers LTL and FTL for both dry and reefer transportation.
Our nationwide coverage provides companies a reliable, consistent, and dependable logistics partner to handle your trucking needs.
For more information on how we can help call our office today 708-980-0920 or reach us via our email quote request here!
Creating a change
David's main objective is to change the idea of snacking. He said, "We equate it to feeling bad about ourselves because most products have ingredients that make us feel bad." Instead, he wants to change the narrative. Snacking can elicit an "out of this world" feeling. And if you combine that with products that focus on the right ingredients, you can eliminate the ill feelings.
Zero-added sugars are the primary mission of the company. Eliminate any and all added sugars from every Nebula Snacks product. He is committed to using only naturally derived sugars.
For context look at this image from their website:
Making a difference
Sugars are not great for you and the average consumer is becoming more aware of the negative impacts. Nebula’s journey is to prove that snacks can be out-of-this-world delicious without the added sugars. You can still get a supernova of flavor without the added sugars weighing down.
In addition to creating better for your snacking options, David and Nebula Snacks are all in on their product. Look below at the design, packaging, and construction of the product. Good for humans, good for the environment as well, per their website!
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In Closing
As previously mentioned, many healthy companies sell "guilt-free snacking". David believes associating guilt with anything we consume is a negative connotation. He wants to see positivity branded with snacking and he believes that Nebula Snacks provides that experience.
We asked David his favorite moment so far on this hectic, challenging, totally worth it journey, "The first day of production. I was on-site and seeing it transition from a concept to reality was mind-blowing. Having it physically in hand and going into the packaging to be sent off to distribute was incredible."
Nebula Snacks was featured in an article from Packaging Digest detailing how each wrapper is unique, view that here!
David was also featured on "A Calming Podcast".
KLS is joyous about interviewing David and telling the up-and-coming story of Nebula Snacks. This wonderful new product entering a space with the right mission. Keep an eye out for Nebula Snacks as they continue to expand regionally and then nationally over the upcoming few years. For now, you can purchase their outstanding bars here. Also, you can follow their story at any of the below:
Klimson Logistics Solutions - Nebula Snacks with David Jacobowitz feature # 13 of Together Talks
*Klimson Logistics Solutions is an Industry Leading Customer Service 3PL. Our focus and commitment to our clients has us striving to be the BEST customer service 3PL for LTL, FTL, Reefer, and Drayage in the country. KLS, a freight company is a 3PL providing nationwide logistics solutions. KLS shipping services include: LTL freight, FTL freight, Reefer LTL freight, Reefer FTL freight, and Drayage. Klimson Logistics Solutions thanks you for viewing our marketing campaign "Together Talks" if you have any interest in being featured or questions regarding your freight operations please contact us today!
Why KLS?
Our precise and reliable effort.
We handle every shipment with the exact same process. It does not matter if you move one shipment a year or ten per day, you will receive the same level of customer service from us. When we started this company, we had one goal in mind, treat every shipment like it was our own. With our vast knowledge of the industry, we understood what a customer would want from a communication standpoint. We applied that process to be the standard here at KLS. Our reliability and being able to depend on our consistency is why we have such long-standing relationships with our clients.
Our Process?
Every shipment in our industry starts with a quote. We are firm believers that time is money, thus we strive to have quotes back in a 5-10 minute reply time for LTL and FTL, any FCL quotes are at the mercy of the carriers getting back to us. For LTL we have the flexibility to quote both off of NMFC and also Density depending on the carrier. Utilizing our services, you’re allowing us to use our expertise to class your freight accordingly to ensure we are providing the best rate we possibly can.
Once a quote has been submitted and a client chooses to proceed with KLS handling the arrangement of the shipment our full process begins. We create the BOL that will be used for the shipment. If it is a new location for our system, we will obtain all the important/special details (reference numbers, contact details, shipping hours, closed for lunch, dock/doors, etc.). We meticulously build every detail into our software for all future shipments involving that location. After we have both locations built and necessary reference numbers have been applied we will tender the shipment to the carrier. We use this method because it provides us a real time pickup number from the carrier to obtain updates prior to pickup. Our staff will either email the BOL directly to you or to the shipper (at your request) the minute after the tender has been accepted by the carrier. LTL carriers require a 2 hour window prior to close time in order to schedule it for a same-day pickup attempt.
The following morning you’ll receive an email from us. It will either provide the reason the pickup was missed (driver’s trailer filled up, driver missed the close time, truck broke down, shipper said no freight, etc.) or if the pickup was successful you will receive the PRO (tracking) number from us, along with the eta for delivery. Our staff will track it throughout the duration of transit and advise if anything happens that will alter the estimated delivery date. The day the shipment delivers we will email you with confirmation and the POD (Proof of Delivery), should you require it.
Your shipment has been quoted, scheduled, picked up, and delivered. The next step is waiting for the carrier to invoice us and make sure the rate matches up. If it does, we close out the invoice from the carrier in our system and automatically your invoice is created and sent to the requested party at your company. In the event the carrier has an additional charge on their invoice “Variance”, we will never send you an invoice with an additional charge without first identifying you of the charge.
Let us repeat, NEVER WILL WE JUST BILL OUT AN EXTRA CHARGE WITHOUT YOU BEING NOTIFIED.
You are our customer, we represent you. Should the carrier provide an extra charge on an invoice, “Lift gate, additional weight, reclass, detention, etc.) We notify you of the charge via email first. Second, within that email we identify what is required should you choose to dispute the charge. Again our goal is to honor your request, if you want to dispute, we will dispute. During a dispute we will provide you updates every step along the way. Once a dispute is closed out, whether it is approved or rejected, then we will invoice you as the invoice has been resolved.
For reference, our company only had 6.2% of all shipments go to dispute in 2022 and we successfully won 91% of those disputes on behalf of our customers.
This is our process for every single shipment you move with us. We don’t cut corners, we don’t hide from difficult situations. We believe in being available, honest, and transparent. We don’t ever want to tell you that a shipment is lost, damaged, misrouted, but it is our duty to notify you the second we find out something has gone wrong. We hate to present bad news, but it is part of the job. What you can guarantee is that we will work a shipment all the way through and turn over every stone until we get a resolution for our clients.
Services offered?
Our core business is LTL and FTL. Within these options we have options for both dry and refrigerated/frozen. We also offer FCL/Drayage options. Our company as a 3PL has nationwide options and services clients across the US.
Let’s breakdown our services more in-depth
LTL:
Standard and Guaranteed
CFS (Imports & Exports)
Tradeshows
Hazmat
Anything that is on a pallet can be moved LTL. Typically LTL is up to 10 pallets, but the sweet spot for a carrier is 6-8 pallets at most for an individual shipment. LTL quotes are good between 5-30 days depending on the carrier. LTL can be quoted either via NMFC or density to determine the class (we do this for you).
Volume:
Anything over 10-12’ of space in the truck is the technical rule for a volume shipment. When we run a quote for you we will determine if it qualifies for volume and provide you a rate if available. Volume moves allow you to get a reduced rate for larger shipments. The caveat to volume shipments it the quotes are only valid for 3-7 days and they move on capacity between terminals. If a terminal is backed up they will move their LTL freight first before the volume freight, which can lead to longer transit times for volume moves.
FTL/Dedicated/Expedited: 53’ Dry and Reefer 26’ Box trucks with lift gate Sprinter Van The main difference for FTL vs LTL is space and transit time. For standard pallets you can fit either 26 or 30 pallets in a 53’ dry van. The other main difference is transit time, for FTL each day counts in the transit time, whereas LTL does not count the day of pickup, weekends, or holidays in their transit time.
Reefer/Frozen:
LTL and FTL
We specialize working in the CPG space with food manufacturers. We regularly deliver to
the following locations:
Kehe
UNFI
Core Mark
DPI
Wegmans
Cugini
H.T. Hackney
Netrition
HEB
ALDI
Chambers and Owens
EBY Brown
Nassau Candy
Harris Teeter
Wakefern
NU INC
Long Distribution
What makes KLS different?
There are thousands for freight brokers and 3PL in our industry. Barrier to entry is rather easy and agents or owners will often hire sales people without any intention of properly training them. It results in high turnover for many freight companies and a forgettable experience for the client. We choose to operate differently through our consistency. We truly care about doing right by our clients and prospects too. While we would love to help provide our services to every company we speak with, that just isn’t realistic. We won’t always be the right fit for every company that moves freight and that is ok. Our authenticity as a shipping company sets us apart from the competition and that is backed up by our testimonials. We also run a marketing campaign bi-weekly called “Together Talks”. We interview, highlight, and promote two businesses every week. Our goal is to grow our network, make new connections, and learn something new with each collaboration. Check it out on our website and if you’re interested in being featured reach out.
Our company also runs a year long charity promotion. Book your first shipment through KLS and we donate to the charity of your choice in your name. Our way of thanking you for giving us an opportunity to show you the KLS way and what makes us one of a kind. This entire package is what we offer to every prospect and every client. Our goal is to help provide answers that customers may have when it comes to shipping. We want to always be available as a resource and will always offer a lending hand whenever we can.
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